Informed customers can find solution to common problems without any help

Some problems are common and they subside on their own but customers unaware of these problems make repeated requests to solve the issues. Similarly customers call service executives to get information. It wastes time of service executives and also creates unnecessary hassle.

For more information please visit here:
http://servicehelpdesksoftware.blog.com/2014/10/13/informed-customers-can-find-solution-to-common-problems-without-any-help/