Email isn’t the only medium for providing online customer service. It is a part of online help as online help includes service through software. A dedicated platform is created to provide service. This platform is different from an email account as the platform can be connected to social media.
Help desk customer service software is dedicated to online customer support. Its objective is to make customer support accessible. It removes gaps and plugs holes in traditional way of providing customer service. It starts two-way communication between customers and service providers.
For more information please visit here:
http://servicehelpdesksoftware.wordpress.com/2014/10/10/improve-your-customer-service-with-the-help-of-software/
Help desk customer service software is dedicated to online customer support. Its objective is to make customer support accessible. It removes gaps and plugs holes in traditional way of providing customer service. It starts two-way communication between customers and service providers.
For more information please visit here:
http://servicehelpdesksoftware.wordpress.com/2014/10/10/improve-your-customer-service-with-the-help-of-software/
No comments:
Post a Comment